Privacy Policy

1. Scope and company information

This Privacy Policy applies to mobile games published under the Pulu Network brand on Google Play and the Apple App Store, together with related game services (collectively, the “Games”). It covers both Android and iOS versions.

Our Games do not require registration and do not create user accounts.

2. Information we collect

The exact information may vary by Game, device, platform, SDK configuration, consent choice, and the features you use. We may collect or receive the following categories:

Some game progress and preferences may also be stored locally on your device.

Avatars, images, and sharing (where available)

If our app offers a feature for selecting or importing avatar photos or other images (sometimes labeled “upload”), those photos and images are processed and stored locally on your device, rather than uploaded to our servers. This also applies to the custom bird-profile avatars in Chick Diary.

When you actively choose to share an image or content created within the app, the content you select will be sent to the app or recipient you choose through the system sharing interface. The receiving app or service handles that content under its own privacy policy; please review the content and destination before sharing.

3. How we use information

• Provide game features, save local settings, and maintain game operation.
• Understand gameplay, balance levels, improve features, and develop new content.
• Measure advertising campaigns, installs, engagement, and performance.
• Display, personalize, and measure advertising where permitted by your consent and applicable law.
• Detect fraud, abuse, security incidents, and technical problems.
• Diagnose crashes, monitor stability and performance, and provide support.
• Comply with legal obligations and enforce our rights.

4. Third-party services and data sharing

Our Games may use the following service providers, depending on the Game and version. They may process data on our behalf or as independent controllers under their own terms and privacy policies. The actual data processed depends on the Game, version, platform, SDK settings, and your choices.

Due to serious issues we have encountered while using Firebase, we are gradually removing it from our projects. This transition is ongoing, and some Games or versions may still use Firebase and the related services described below.

We may also disclose information when required by law, to protect users or our rights, in connection with a corporate transaction, or to professional advisers and vendors that support our operations. We do not sell personal information in exchange for money. Disclosures for targeted or personalized advertising may nevertheless be treated as a “sale,” “sharing,” or targeted advertising under some privacy laws.

5. Advertising consent and choices

Where required by applicable law, we request consent before using device identifiers or personal information for personalized advertising. Depending on your region, Game, and platform, you may be offered a consent or privacy-options interface.

• You can manage advertising choices through an available in-game privacy-options form.
• On Android, you can reset or delete your advertising ID and manage ad-privacy settings in your device settings.
• On iOS, you can manage tracking permission through Apple’s App Tracking Transparency prompt and device Privacy & Security settings.
• Disabling personalized advertising does not necessarily remove all advertising; you may still receive contextual or non-personalized ads. Denying tracking permission or removing an advertising ID does not by itself disable every form of analytics or diagnostic processing; those activities depend on the relevant consent requirements and SDK configuration.

6. Legal bases

Where applicable law requires a legal basis, we process information as necessary to provide and secure the Games, based on our legitimate interests in operating and improving the Games, with your consent for personalized advertising or tracking where required, and as necessary to comply with legal obligations. You may withdraw consent at any time through available privacy controls, without affecting processing that occurred before withdrawal.

7. Data retention and deletion requests

We retain information only for as long as reasonably necessary for the purposes described in this policy, including game operation, analytics, advertising measurement, security, dispute resolution, and legal compliance. Retention periods vary by data type, Game, SDK configuration, and service provider. Aggregated or de-identified information may be retained where it can no longer reasonably identify you.

Our Games do not create user accounts, so there is no in-app account deletion function. Except for the Chick Diary feature described below, our Games do not provide an in-app data deletion function. Local game data may remain on your device until you clear the Game’s storage or uninstall the Game. You may email 116779363@qq.com to make a privacy or deletion request. We will assess and respond as required by applicable law.

Chick Diary: local bird-data deletion

Chick Diary (ChickDiary) lets you delete bird data that you have entered and stored locally on your device, including bird and egg profiles and related records. You can use the relevant in-app deletion controls or go to Settings > Data & Backup > Clear Local Data to clear your local bird data.

These in-app deletion and clearing functions cannot be used to delete or reset your profile-slot entitlements, coin balance, skin unlock status, or other unlocked items. These entitlements and balances are retained on the current device. Deleting local bird data does not delete information already processed by advertising or analytics services; you can submit related privacy or deletion requests using the contact details in this policy.

Because most analytics and advertising data is associated with device or app identifiers rather than a name or account, we may need information such as the Game name, platform, device identifier, or advertising identifier to locate a record. In some cases we may be unable to identify or delete a particular record, especially if it has been aggregated or de-identified. Data held by third-party providers is also subject to their retention and deletion procedures; where appropriate, we may direct or transmit a request to the relevant provider.

8. International data transfers

Our service providers operate globally. Information may therefore be processed in countries or regions outside your place of residence, where data-protection laws may differ. Where required, appropriate safeguards are used for these transfers.

9. Security

We and our service providers use reasonable administrative, technical, and organizational measures designed to protect information. However, no electronic transmission or storage method can be guaranteed to be completely secure.

10. Children’s privacy

Our Games are intended for a general audience and are not directed to children. We do not knowingly collect personal information from children below the minimum age at which they may consent to data processing in their jurisdiction. If you believe a child has provided personal information, please contact us so that we can review the matter and take appropriate action.

11. Your privacy rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or information about data sharing, and to complain to a data-protection authority. These rights may be subject to legal exceptions and our ability to verify and locate the relevant data.

12. Changes to this policy

We may update this policy to reflect changes to our Games, SDKs, business practices, or legal requirements. We will post the revised policy on this page and update the effective date. Where required, we will provide additional notice or obtain consent.

13. Contact us

For questions, privacy requests, or complaints, contact:

1. 适用范围与公司信息

本隐私政策适用于以 Pulu Network 品牌在 Google Play 和 Apple App Store 发布的移动游戏及其相关游戏服务（以下统称“游戏”），涵盖 Android 和 iOS 版本。

我们的游戏不要求注册，也不会创建用户账号。

2. 我们收集的信息

实际收集的信息可能因具体游戏、设备、平台、SDK 配置、您的同意选择以及所使用的功能而有所不同。我们可能收集或接收以下类别的信息：

部分游戏进度和偏好也可能仅存储在您的设备本地。

头像、图片与主动分享（如提供相关功能）

如果我们的应用提供选择或导入头像照片、其他图片的功能（界面中有时称为“上传”），这些照片和图片将在您的设备本地处理和保存，而不会上传至我们的服务器。Chick Diary 中为小鸟档案设置自定义照片头像的功能同样适用此说明。

当您主动选择分享图片或应用内生成的内容时，您所选的内容将通过系统分享界面发送给您选择的应用或接收方。接收应用或服务将依据其自身隐私政策处理这些内容，请在分享前确认内容及接收目标。

3. 我们如何使用信息

• 提供游戏功能、保存本地设置并维持游戏正常运行。
• 了解游戏体验、平衡关卡、改进功能并开发新内容。
• 衡量广告活动、安装、互动情况和推广效果。
• 在获得同意且适用法律允许的情况下展示、个性化和衡量广告。
• 发现欺诈、滥用、安全事件和技术问题。
• 诊断崩溃、监控稳定性及性能，并提供用户支持。
• 履行法律义务及维护我们的合法权利。

4. 第三方服务及数据共享

我们的游戏可能使用以下服务提供商，具体取决于游戏及版本。它们可能代表我们处理数据，也可能依据其自身条款和隐私政策独立处理数据。实际处理的数据取决于具体游戏、版本、平台、SDK 设置和您的选择。

由于我们在使用 Firebase 过程中遇到的严重问题，我们正在逐步从各个项目中移除 Firebase。迁移尚在进行，部分游戏或版本仍可能使用 Firebase 及下述相关服务。

在法律要求、保护用户或我们的权利、公司交易，或向支持我们运营的专业顾问及供应商提供信息时，我们也可能披露相关信息。我们不会以收取金钱为目的出售个人信息；但在某些隐私法律下，为定向或个性化广告而进行的信息披露仍可能被视为“出售”“共享”或定向广告。

5. 广告同意与隐私选择

适用法律要求时，我们会在使用设备标识符或个人信息进行个性化广告之前征得同意。根据您的地区、游戏及平台，游戏可能会提供同意或隐私选项界面。

• 您可以通过游戏内可用的隐私选项界面管理广告选择。
• 在 Android 上，您可以通过设备设置重置或删除广告 ID，并管理广告隐私设置。
• 在 iOS 上，您可以通过 Apple 的“App 跟踪透明度”提示以及设备的“隐私与安全性”设置管理跟踪权限。
• 关闭个性化广告并不一定会移除所有广告，您仍可能看到情境式或非个性化广告。拒绝跟踪权限或移除广告 ID 本身并不等于关闭所有分析和诊断处理；相关处理仍取决于适用的同意要求及 SDK 配置。

6. 处理信息的法律依据

在适用法律要求说明法律依据时，我们会基于以下依据处理信息：为提供及保障游戏服务所必需；我们运营和改进游戏的合法利益；在法律要求时，基于您对个性化广告或跟踪的同意；以及为履行法律义务所必需。您可以随时通过可用的隐私控制撤回同意，但不影响撤回前已经进行的处理。

7. 数据保留与删除请求

我们仅在实现本政策所述目的的合理必要期限内保留信息，包括游戏运营、分析、广告效果衡量、安全、争议解决和法律合规。具体期限会因数据类型、游戏、SDK 配置及服务提供商而不同。对于已经无法合理识别您的汇总或去标识化信息，我们可能继续保留。

我们的游戏不创建用户账号，因此游戏内没有账号删除功能。除下述 Chick Diary 特例外，我们的游戏不提供应用内数据删除功能。设备本地的游戏数据可能会保留到您清除游戏存储空间或卸载游戏为止。您可以向 116779363@qq.com 发送隐私或删除请求，我们将依据适用法律评估并作出回应。

Chick Diary 特例：本机鸟类数据删除

小鸡日记（Chick Diary / ChickDiary）允许您删除自行填写并保存在当前设备上的本地鸟类数据，包括鸟／蛋档案及相关记录。您可以使用应用内对应的删除功能，也可以通过“设置 → 数据与备份 → 清空本机数据”清除本机鸟类数据。

上述应用内删除和清空功能不能删除或重置格子权益、金币余额、皮肤解锁状态及其他已解锁项目；这些权益和余额会保留在当前设备上。删除本机鸟类数据不会删除广告或分析服务已经处理的信息，相关隐私或删除请求可通过本政策提供的联系方式提交。

由于大多数分析和广告数据与设备或应用标识符关联，而不是与姓名或账号关联，为查找记录，我们可能需要您提供游戏名称、平台、设备标识符或广告标识符。在部分情况下，尤其是信息已汇总或去标识化时，我们可能无法识别或删除特定记录。第三方服务商持有的数据还受其自身保留及删除流程约束；适当情况下，我们可能会引导或转交请求给相关服务商。

8. 跨境数据传输

我们的服务提供商在全球运营，因此信息可能会在您居住地以外的国家或地区处理，当地数据保护法律可能有所不同。适用法律要求时，将对这些传输采取适当保障措施。

9. 信息安全

我们及服务提供商采取合理的管理、技术和组织措施，以保护相关信息。但任何电子传输或存储方式都无法保证绝对安全。

10. 儿童隐私

我们的游戏面向一般受众，并非专门面向儿童。我们不会在明知的情况下收集低于其所在司法辖区数据处理同意最低年龄的儿童个人信息。如果您认为有儿童向我们提供了个人信息，请联系我们，以便我们进行核查并采取适当措施。

11. 您的隐私权利

根据您所在地区，您可能有权请求访问、更正、删除、限制处理、反对处理、数据可携带、撤回同意、了解数据共享情况，或向数据保护机构投诉。相关权利可能受到法律例外，以及我们能否验证身份并定位相应数据的限制。

12. 政策更新

我们可能因游戏、SDK、业务做法或法律要求的变化而更新本政策。修订后的政策将在本页面公布，并更新生效日期。适用法律要求时，我们会另行通知或重新征得同意。

13. 联系我们

如有问题、隐私请求或投诉，请联系：