1. Scope and company information
This Privacy Policy applies to mobile games published under the Pulu Network brand on Google Play and the Apple App Store, together with related game services (collectively, the “Games”). It covers both Android and iOS versions.
Our Games do not require registration and do not create user accounts.
2. Information we collect
The exact information may vary by Game, device, platform, SDK configuration, consent choice, and the features you use. We may collect or receive the following categories:
Gameplay and app activity
Game sessions, levels, progress, scores, achievements, game events, feature interactions, settings and preferences, session duration, and ad interactions.
Device and app information
Device model, operating system and version, language and locale, app/package name and version, SDK version, network information, and general device settings.
Identifiers
Advertising identifiers such as Android Advertising ID or Apple IDFA where available and permitted, app instance identifiers, Firebase Installation ID, vendor identifiers, and similar identifiers.
Advertising and attribution
Ad impressions, clicks, video views, campaign and referral source, installs, re-engagement, conversions, and attribution results.
Diagnostics and performance
Crash reports, stack traces, error logs, app launch and performance information, device state, and other technical diagnostic data.
Approximate location and network data
IP address and an approximate country or region inferred from it. We do not use this information to collect precise GPS location under this policy.
Purchase events
Product identifier, purchase time, transaction status, and related in-app purchase events. Payment credentials are processed by Google Play or Apple; we do not receive your complete card or payment account details.
Some game progress and preferences may also be stored locally on your device.
3. How we use information
- Provide game features, save local settings, and maintain game operation.
- Understand gameplay, balance levels, improve features, and develop new content.
- Measure advertising campaigns, installs, engagement, and performance.
- Display, personalize, and measure advertising where permitted by your consent and applicable law.
- Detect fraud, abuse, security incidents, and technical problems.
- Diagnose crashes, monitor stability and performance, and provide support.
- Comply with legal obligations and enforce our rights.
4. Third-party services and data sharing
We use the following service providers. They may process data on our behalf or as independent controllers under their own terms and privacy policies. The actual data processed depends on the Game, platform, SDK settings, and your choices.
Google AdMob
Advertising delivery and measurement, analytics, and fraud prevention. AdMob may process IP address, advertising or app identifiers, device/app information, ad interactions, product interactions, and diagnostics.
Google advertising privacy informationGoogle Firebase Analytics
Gameplay and app-event analytics, audience and engagement measurement, device/app information, identifiers, purchase events, and attribution information.
Firebase privacy and securityGoogle Firebase Crashlytics
Crash reports, stack traces, device and app state, installation identifiers, and diagnostic information used to improve stability.
Firebase privacy and securityGoogle Firebase Remote Config
App-instance and app metadata used to deliver and evaluate configuration values and feature settings.
Firebase privacy and securityTenjin
Install attribution and advertising performance measurement. Tenjin may process advertising/vendor identifiers, IP address, device model, platform, locale, app/SDK/OS version, campaign, and conversion information.
Tenjin Privacy PolicyMeta/Facebook SDK
App-event analytics, advertising attribution, campaign measurement, and advertising services. Depending on configuration, Meta may receive device/app information, identifiers, app events, ad interactions, and purchase events.
Meta Privacy PolicyGoogle Play and Apple App Store
App distribution and in-app purchase processing. Store operators process payments and may provide us with product and transaction-status information.
Google Privacy PolicyApple Privacy PolicyWe may also disclose information when required by law, to protect users or our rights, in connection with a corporate transaction, or to professional advisers and vendors that support our operations. We do not sell personal information in exchange for money. Disclosures for targeted or personalized advertising may nevertheless be treated as a “sale,” “sharing,” or targeted advertising under some privacy laws.
5. Advertising consent and choices
Where required by applicable law, we request consent before using device identifiers or personal information for personalized advertising. Depending on your region, Game, and platform, you may be offered a consent or privacy-options interface.
- You can manage advertising choices through an available in-game privacy-options form.
- On Android, you can reset or delete your advertising ID and manage ad-privacy settings in your device settings.
- On iOS, you can manage tracking permission through Apple’s App Tracking Transparency prompt and device Privacy & Security settings.
- Disabling personalized advertising does not necessarily remove all advertising; you may still receive contextual or non-personalized ads.
6. Legal bases
Where applicable law requires a legal basis, we process information as necessary to provide and secure the Games, based on our legitimate interests in operating and improving the Games, with your consent for personalized advertising or tracking where required, and as necessary to comply with legal obligations. You may withdraw consent at any time through available privacy controls, without affecting processing that occurred before withdrawal.
7. Data retention and deletion requests
We retain information only for as long as reasonably necessary for the purposes described in this policy, including game operation, analytics, advertising measurement, security, dispute resolution, and legal compliance. Retention periods vary by data type, Game, SDK configuration, and service provider. Aggregated or de-identified information may be retained where it can no longer reasonably identify you.
Our Games do not create user accounts, so there is no in-app account deletion function or in-app data deletion function. Local game data may remain on your device until you clear the Game’s storage or uninstall the Game. You may email 116779363@qq.com to make a privacy or deletion request. We will assess and respond as required by applicable law.
Because most analytics and advertising data is associated with device or app identifiers rather than a name or account, we may need information such as the Game name, platform, device identifier, or advertising identifier to locate a record. In some cases we may be unable to identify or delete a particular record, especially if it has been aggregated or de-identified. Data held by third-party providers is also subject to their retention and deletion procedures; where appropriate, we may direct or transmit a request to the relevant provider.
8. International data transfers
Our service providers operate globally. Information may therefore be processed in countries or regions outside your place of residence, where data-protection laws may differ. Where required, appropriate safeguards are used for these transfers.
9. Security
We and our service providers use reasonable administrative, technical, and organizational measures designed to protect information. However, no electronic transmission or storage method can be guaranteed to be completely secure.
10. Children’s privacy
Our Games are intended for a general audience and are not directed to children. We do not knowingly collect personal information from children below the minimum age at which they may consent to data processing in their jurisdiction. If you believe a child has provided personal information, please contact us so that we can review the matter and take appropriate action.
11. Your privacy rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or information about data sharing, and to complain to a data-protection authority. These rights may be subject to legal exceptions and our ability to verify and locate the relevant data.
12. Changes to this policy
We may update this policy to reflect changes to our Games, SDKs, business practices, or legal requirements. We will post the revised policy on this page and update the effective date. Where required, we will provide additional notice or obtain consent.
13. Contact us
For questions, privacy requests, or complaints, contact:
Shanghai Pulu Network Technology Co., Ltd.上海噗噜网络科技有限公司
Email: 116779363@qq.com
Location: Shanghai, China
1. 适用范围与公司信息
本隐私政策适用于以 Pulu Network 品牌在 Google Play 和 Apple App Store 发布的移动游戏及其相关游戏服务(以下统称“游戏”),涵盖 Android 和 iOS 版本。
我们的游戏不要求注册,也不会创建用户账号。
2. 我们收集的信息
实际收集的信息可能因具体游戏、设备、平台、SDK 配置、您的同意选择以及所使用的功能而有所不同。我们可能收集或接收以下类别的信息:
游戏与应用活动
游戏会话、关卡、进度、分数、成就、游戏内事件、功能交互、设置与偏好、会话时长以及广告互动。
设备与应用信息
设备型号、操作系统及版本、语言和地区、应用或软件包名称及版本、SDK 版本、网络信息及一般设备设置。
标识符
在可用且获得允许的情况下,包括 Android 广告 ID、Apple IDFA 等广告标识符,以及应用实例标识符、Firebase Installation ID、供应商标识符及类似标识符。
广告与归因数据
广告展示、点击、视频观看、广告活动及推荐来源、安装、再互动、转化和归因结果。
诊断与性能信息
崩溃报告、堆栈跟踪、错误日志、应用启动与性能信息、设备状态及其他技术诊断数据。
粗略位置与网络信息
IP 地址以及由此推断的大致国家或地区。本政策所述用途不涉及收集精确 GPS 位置。
购买事件
商品标识符、购买时间、交易状态及相关应用内购买事件。付款凭据由 Google Play 或 Apple 处理,我们不会收到您的完整银行卡或支付账户资料。
部分游戏进度和偏好也可能仅存储在您的设备本地。
3. 我们如何使用信息
- 提供游戏功能、保存本地设置并维持游戏正常运行。
- 了解游戏体验、平衡关卡、改进功能并开发新内容。
- 衡量广告活动、安装、互动情况和推广效果。
- 在获得同意且适用法律允许的情况下展示、个性化和衡量广告。
- 发现欺诈、滥用、安全事件和技术问题。
- 诊断崩溃、监控稳定性及性能,并提供用户支持。
- 履行法律义务及维护我们的合法权利。
4. 第三方服务及数据共享
我们使用以下服务提供商。它们可能代表我们处理数据,也可能依据其自身条款和隐私政策独立处理数据。实际处理的数据取决于具体游戏、平台、SDK 设置和您的选择。
在法律要求、保护用户或我们的权利、公司交易,或向支持我们运营的专业顾问及供应商提供信息时,我们也可能披露相关信息。我们不会以收取金钱为目的出售个人信息;但在某些隐私法律下,为定向或个性化广告而进行的信息披露仍可能被视为“出售”“共享”或定向广告。
5. 广告同意与隐私选择
适用法律要求时,我们会在使用设备标识符或个人信息进行个性化广告之前征得同意。根据您的地区、游戏及平台,游戏可能会提供同意或隐私选项界面。
- 您可以通过游戏内可用的隐私选项界面管理广告选择。
- 在 Android 上,您可以通过设备设置重置或删除广告 ID,并管理广告隐私设置。
- 在 iOS 上,您可以通过 Apple 的“App 跟踪透明度”提示以及设备的“隐私与安全性”设置管理跟踪权限。
- 关闭个性化广告并不一定会移除所有广告,您仍可能看到情境式或非个性化广告。
6. 处理信息的法律依据
在适用法律要求说明法律依据时,我们会基于以下依据处理信息:为提供及保障游戏服务所必需;我们运营和改进游戏的合法利益;在法律要求时,基于您对个性化广告或跟踪的同意;以及为履行法律义务所必需。您可以随时通过可用的隐私控制撤回同意,但不影响撤回前已经进行的处理。
7. 数据保留与删除请求
我们仅在实现本政策所述目的的合理必要期限内保留信息,包括游戏运营、分析、广告效果衡量、安全、争议解决和法律合规。具体期限会因数据类型、游戏、SDK 配置及服务提供商而不同。对于已经无法合理识别您的汇总或去标识化信息,我们可能继续保留。
我们的游戏不创建用户账号,因此游戏内没有账号删除功能或数据删除功能。设备本地的游戏数据可能会保留到您清除游戏存储空间或卸载游戏为止。您可以向 116779363@qq.com 发送隐私或删除请求,我们将依据适用法律评估并作出回应。
由于大多数分析和广告数据与设备或应用标识符关联,而不是与姓名或账号关联,为查找记录,我们可能需要您提供游戏名称、平台、设备标识符或广告标识符。在部分情况下,尤其是信息已汇总或去标识化时,我们可能无法识别或删除特定记录。第三方服务商持有的数据还受其自身保留及删除流程约束;适当情况下,我们可能会引导或转交请求给相关服务商。
8. 跨境数据传输
我们的服务提供商在全球运营,因此信息可能会在您居住地以外的国家或地区处理,当地数据保护法律可能有所不同。适用法律要求时,将对这些传输采取适当保障措施。
9. 信息安全
我们及服务提供商采取合理的管理、技术和组织措施,以保护相关信息。但任何电子传输或存储方式都无法保证绝对安全。
10. 儿童隐私
我们的游戏面向一般受众,并非专门面向儿童。我们不会在明知的情况下收集低于其所在司法辖区数据处理同意最低年龄的儿童个人信息。如果您认为有儿童向我们提供了个人信息,请联系我们,以便我们进行核查并采取适当措施。
11. 您的隐私权利
根据您所在地区,您可能有权请求访问、更正、删除、限制处理、反对处理、数据可携带、撤回同意、了解数据共享情况,或向数据保护机构投诉。相关权利可能受到法律例外,以及我们能否验证身份并定位相应数据的限制。
12. 政策更新
我们可能因游戏、SDK、业务做法或法律要求的变化而更新本政策。修订后的政策将在本页面公布,并更新生效日期。适用法律要求时,我们会另行通知或重新征得同意。
13. 联系我们
如有问题、隐私请求或投诉,请联系:
上海噗噜网络科技有限公司Shanghai Pulu Network Technology Co., Ltd.
邮箱:116779363@qq.com
所在地:中国上海